The delivery options and charges will be available and calculated at checkout. Simply place your desired items in your Shopping Card and proceed to checkout to view the delivery options and charges assigned to your order.
Once you place your order, the seller will be immediately informed and you will receive an order confirmation email.
Your order will be shipped according to the delivery method selected on checkout, and once dispatched you will receive a tracking number from your relevant courier so you can monitor your shipment’s progress.
If you order items from more than one seller you may receive different deliveries depending on the location of the products and the order destination.
All items posted on VIVELOTS can currently be delivered to the countries listed below (excluding Russia for delivery of alcohol products).
Your orders are safely wrapped and packed in a professional manner suitable for each product. Sellers are responsible to ensure they make a perfect packing by following the instructions and requirements of official shipping providers.
For orders delivered via DHL, full Insurance is available for an extra charge of 2% of the total value of the purchased items and can be purchased at checkout. DHL Terms & Conditions apply.
For orders delivered via the Post Office, insurance is free, yet has a maximum compensation per item as per table below and cannot be extended:
|Post Office Shipping Methods*||Insurance Amount|
|Standard Worldwide Delivery (Post Airmail)||up to €200|
|EPG EU Delivery**||up to €530|
*Post Office Terms & Conditions apply **EPG service is available only for selected EU Countries
We strongly recommend buyers to choose a delivery method which insures the full value of the purchased items.